Send a case

At Roger Dental Lab, we aim to make sending a case as simple and straightforward as possible. We've streamlined our process to ensure your experience is efficient and stress-free.

Step 1: Prepare Case Materials

Begin by preparing all necessary materials for your case, including the completed prescription form, dental impressions or digital scans, and any additional instructions or specifications.

Step 2: Package Your Case

Carefully package your case to protect the materials during transport. If you're sending traditional impressions or physical models, use sturdy packaging to prevent any damage. If you're sending a digital case, ensure that all files are in the correct format and accessible.

Step 3: Schedule a Pickup or Send Digitally

For physical cases, schedule a pickup by calling our customer service line – 098 352 1265. For digital cases, send your STL files directly to us.

Step 4: Case Confirmation and Processing

Once we receive your case, we will send a confirmation notification and begin the process. Our expert technicians will meticulously create your restoration according to your specifications.

Step 5: Delivery

Upon completion, we will package your finished restoration with care and send it back to you promptly. We strive to ensure that all cases are completed within a reasonable timeframe without compromising the quality of our work.

 

                                                                

We're dedicated to making the process of sending a case as smooth and efficient as possible. In addition, our friendly customer service team is here to guide you through every step, ensuring a smooth and efficient process. Trust us to handle your cases with the highest level of care and professionalism.

Free pick up

We are pleased to offer a special benefit, which is free pick-up fee for orders contain 2 or more units.